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24/7 Emergency Response — FL & NC

Emergency Restoration
One Team. No Handoffs.

Palm Build is an IICRC certified restoration contractor serving Florida and North Carolina — Charlotte headquarters, Fort Lauderdale operations hub. Water, fire, storm, and mold damage. FL licensed (CGC1531189). $2M insured. Under 60 minutes to your door, every day of the year, bilingual dispatch.

Live status — crews staged
<60 min
Response guarantee, FL & NC
$2M
Insurance coverage
CGC1531189
FL General Contractor License
IICRC
Certified — Water & Fire

Precision restoration.
Zero vendor handoffs.

Most restoration companies act as brokers — they take your job and hand it to subcontractors. Palm Build doesn't. One crew. One point of contact. Full accountability from first call to restored pre-loss condition.

We operate out of Charlotte, NC and Fort Lauderdale, FL with staged crews in Tampa and Orlando. When a storm event or major water loss hits, we don't scramble — we deploy.

Trusted by property managers, HOAs, and commercial clients who need daily documentation, insurance coordination, and no surprises.

FL General Contractor License
CGC1531189 — State of Florida
IICRC Certified Technicians
Water Damage Restoration & Fire/Smoke
$2M Insurance Coverage
Full liability coverage on every job
Bilingual 24/7 Dispatch
English & Spanish — 365 days a year
Trusted by Property Managers
HOAs, commercial, multi-unit — B2B ready

Four services.
One accountable team.

Every job is staffed by Palm Build crews — not subcontractors.

Water Damage

Standing water removed with industrial extractors. Full flood response and sewage backup cleanup — 24/7 dispatch, no delay.

Standing water extraction — industrial grade
Flood damage emergency response
Sewage backup cleanup & sanitization
Moisture mapping & drying documentation
Fire Damage

Complete smoke and soot cleanup with professional odor elimination. Structural assessment and restoration to pre-loss condition.

Smoke & soot surface cleaning
Odor elimination — not just masking
Content pack-out and cleaning
Insurance photo & scope documentation
Storm Damage

Hurricane and large-loss event response with staged crews already deployed across Florida and the Carolinas before the storm clears.

Hurricane & tropical storm response
Large loss & catastrophic event coverage
Emergency board-up & tarping
Multi-property & commercial coordination
Mold Remediation

Complete mold assessment followed by full remediation — containment, removal, and treatment. Documentation for insurance and future inspections.

Full mold assessment & inspection
Containment & safe removal
Post-remediation clearance testing
Insurance-ready documentation package

Four steps from emergency
to restored.

No hold music. No callback queues. No subcontractor shuffles. You call, we answer, we move.

01
Immediate Answer

A real person picks up — any hour, any day. They gather details and give you clear, specific next steps before the call ends.

02
Fast Dispatch

Crew arrives in under 60 minutes. Objective: stop further damage and secure the property before secondary losses compound.

03
Full Documentation

Photos, moisture readings, daily progress notes. Every piece of documentation your insurance claim needs, done by us.

04
Insurance Coordination

We communicate directly with your adjuster. You stay informed without being stuck in the middle of the claim process.

Florida & North Carolina.
Crews already there.

We don't travel to your emergency — we stage in advance. Crews positioned in both states for immediate dispatch.

North Carolina
Charlotte HQ
Primary headquarters + Raleigh cross-dock
Charlotte Headquarters
Raleigh Cross-dock
Statewide NC Coverage

<60 min response across Charlotte metro

Bilingual dispatch — English & Spanish
Florida
Fort Lauderdale Hub
Florida operations + Tampa & Orlando staging
Fort Lauderdale FL Hub
Tampa Staging
Orlando Staging
Statewide FL Coverage

FL Licensed General Contractor

CGC1531189 — permitted for all restoration scope

Everything you need to know before you call.

Have a question not listed here? Call us — someone answers 24/7.

888-245-5155
Yes. Palm Build holds Florida General Contractor license CGC1531189, carries $2M in insurance coverage, and is IICRC certified for both water damage restoration and fire/smoke remediation. All credentials are current and verifiable.
Palm Build guarantees a response of under 60 minutes in Charlotte and across North Carolina. Crews are staged locally — not dispatched from another state — so response is fast even during storm events. Dispatch is available 24/7/365 including weekends and holidays.
Yes. Palm Build works directly with your insurance adjuster and provides full claim documentation — photos, moisture readings, scope notes, and daily progress reports. You stay informed without having to navigate the claim process yourself.
Palm Build covers all of North Carolina from its Charlotte headquarters, with a Raleigh cross-dock for faster eastern NC response. In Florida, the Fort Lauderdale hub handles South Florida, while Tampa and Orlando staging locations extend coverage statewide.
Palm Build follows a clear 4-step process: (1) Immediate Answer — a real person picks up and gives you exact next steps; (2) Fast Dispatch — crew arrives under 60 minutes to stop further damage; (3) Full Documentation — photos, moisture readings, and notes your insurer needs; (4) Insurance Coordination — we work directly with your adjuster through the claim.
Yes. Palm Build is trusted by property managers, HOAs, and commercial clients across Florida and North Carolina. We handle multi-unit coordination, large-loss events, and provide consistent daily progress documentation — everything a property management team needs to keep residents informed and insurers satisfied.

Emergency or estimate — we pick up either way.

For emergencies: call 888-245-5155 now. For assessments and commercial inquiries, use the form.

Emergency Line
Availability
24/7/365 — No exceptions
Headquarters
Charlotte, NC + Fort Lauderdale, FL
Request an Assessment

We respond within 2 hours for non-emergency inquiries.

Request Received

We'll follow up within 2 hours. For emergencies, call 888-245-5155 — someone always answers.